Please review our return and refund policy carefully to understand how we handle returns and refunds.
We are committed to ensuring that our customers are fully satisfied with their purchases. If you are not satisfied with your purchase, please refer to the following guidelines to understand our return and refund process.
Products must be returned within 30 days of receiving the order. The product should be in its original condition, unused, and in the original packaging. Some items may be exempt from returns based on the nature of the product.
To initiate a return, please contact our customer support team at [email protected] with your order details. Once your return is approved, we will provide you with a return shipping label and instructions.
After we receive the returned product, we will inspect it to ensure it meets the return criteria. Once approved, we will process your refund to the original payment method. Refunds may take 5-7 business days to reflect in your account.
Some items, including gift cards, downloadable software, and perishable products, are non-refundable. Please refer to the product details before making your purchase.
If you have any questions about our return and refund policy, please contact our customer support at [email protected].
SomoyPay is one of the top leading online payment gateway & FinTech company offering payment gateway solution for SME to Large enterprises.
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